Privacy Policy

1. Who we are

Mon Chèrie Beauty is a nail and beauty business based in the United Kingdom.

For the purposes of data protection law, Mon Chèrie Beauty is responsible for the personal information we collect and use in connection with our services.

If you have any questions about this Privacy Policy or how we use your information, you can contact us at:

Email:
moncherie.beauty@outlook.com

Business address:
Unit8, 18 The Broadway, Debden, Loughton, IG10 3ST

2. Information we collect

When you make an appointment or contact us, we may collect personal information such as:

• Your name
• Your email address
• Your telephone number
• Your appointment date and time
• The service you have booked
• Information you provide when contacting us
• Information relating to your appointment, cancellation or payment

We only ask for information that is reasonably necessary to provide and manage our services.

3. Payment information

Payments and deposits for appointments may be processed through third-party payment and booking services, including Fresha.

We do not ask customers to send card numbers, security codes or other payment-card details to us by email.

Payment information entered through a third-party booking or payment service is handled according to that provider's own privacy and security policies.

4. How we use your information

We may use your personal information to:

• Manage and confirm your appointments
• Contact you about your appointment
• Process deposits and payments
• Respond to enquiries
• Provide our beauty services
• Manage cancellations and appointment changes
• Maintain appropriate business records
• Meet legal and regulatory obligations

5. Why we are allowed to use your information

Under UK data protection law, we need a lawful basis for using personal information.

Depending on the circumstances, we may process your information because it is necessary to provide a service you have requested, because we have a legal obligation to do so, or because it is necessary for our legitimate business interests.

Where we rely on your consent, you may withdraw that consent at any time.

6. Booking services and third parties

We may use Fresha to provide online booking, appointment management and payment services.

When you use the Fresha booking system, some personal information will be processed by Fresha in connection with providing its services.

Fresha's own Privacy Policy explains how it processes personal information when you use its services.

We may also use other service providers where necessary to operate our business, such as email, website hosting and payment or booking services.

7. Who we may share information with

We do not sell your personal information.

We may share personal information with trusted service providers where this is necessary to operate our business, provide appointments, process payments, host our website or comply with legal requirements.

8. How we protect your information

We take reasonable steps to protect personal information from accidental loss, misuse, unauthorised access, alteration or disclosure.

Access to personal information is limited to people and service providers who need it for legitimate business purposes.

9. How long we keep your information

We keep personal information only for as long as reasonably necessary for the purposes for which it was collected, including where we need to keep records to meet legal, accounting or other regulatory requirements.

When information is no longer required, we will take reasonable steps to securely delete or dispose of it.

10. Your rights

Under UK data protection law, you may have rights including the right to:

• Request access to the personal information we hold about you
• Ask us to correct inaccurate or incomplete information
• Ask us to delete personal information in certain circumstances
• Ask us to restrict how we use your information in certain circumstances
• Object to certain types of processing
• Request your information in a portable format where applicable

These rights are subject to certain legal conditions and exceptions.

If you would like to exercise one of these rights, please contact us using the email address below.

moncherie.beauty@outlook.com

11. Marketing communications

We will only send marketing communications where we have a lawful basis to do so.

You can ask us to stop sending marketing communications at any time by contacting us.

12. Cookies

Our website may use cookies or similar technologies that are necessary for the website to function correctly.

If we introduce analytics, advertising or other non-essential cookies in the future, we will update this Privacy Policy and provide appropriate information and consent mechanisms where required.

13. Children's information

Our services are intended for customers who are legally able to enter into an appointment arrangement. We do not knowingly collect personal information from children without appropriate consent where such consent is required.

14. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, services or legal requirements.

The latest version will always be published on this website.

15. Contact us

If you have any questions about this Privacy Policy or how your personal information is handled, please contact:

Mon Chèrie Beauty
moncherie.beauty@outlook.com

Last updated: August 2026